Privacy Policy

Ten Thousand Ten Thousand


The Website at (“Website”) is made available to you by SM 10000 Property, LLC (“us”, “we”, or “SM 10000”). We have a strong commitment to privacy. Visitors of our Website (“you”) are encouraged to read this Privacy Policy which provides an overview of our privacy practices in connection with your use of the Website, including how we collect, use, share, and protect your personally identifiable information and non-personally identifiable information. Any and all information you provide to us via the Website is subject to this Privacy Policy. We also ask that you please read our Disclosure and Terms and Conditions of Use (collectively, “Terms”) which govern your use of the Website. You can find the Terms by clicking on the “Legal” link on the footer of the Website. Your access, viewing, or use of the Website constitutes acceptance of this Privacy Policy and the Terms.

Collection of your Information

We collect your personally identifiable information and non-personally identifiable information as defined below (collectively, “Information”), at various places and through various mechanisms of our Website.

Use and Sharing of your Information

We may, and reserve the right to use and share your Information among our affiliates, partnerships, ventures, limited partners, vendors, service providers, and consultants, to respond to your request and follow up with you, send you e-mail notifications, news updates, and event invites, to gage support for our Ten Thousand real estate project, help administer and diagnose problems with the Website, for marketing or advertising purposes, including contacting you about goods and services, to provide building management services and to analyze user analytics, which include, without limitation, what areas users visit most frequently, what web sites they come from, what computer platform or device they use, which city or building they are connecting from, and what services on the third party’s website are being accessed most frequently, and in connection with a potential or actual sale or transfer all or part of our assets or related transaction. We may also use a third-party vendor to provide a platform for hosting the Website. Third parties are or will be contractually limited to only use your Information to the extent necessary to provide contractually requested goods or services and take reasonable steps to secure Information. We reserve the right to share any information collected through the Website with legal authorities if, in our sole opinion, it is necessary to investigate, prevent or otherwise necessary to take action regarding suspected fraud, situations involving threats or potential harm, if otherwise required by law or governmental order (such as by a subpoena, court order or other legal means), or if such disclosure is necessary to protect or enforce the rights, interests, or safety of the Website, its users or other third parties, or to limit our legal liability.

Web beacons, Cookies, and Google Analytics.

We use cookies, web beacons, and Google Analytics in connection with the Website for the purpose of collecting information about you in an aggregated form. This means that the information is combined and looked at in a summary and personally anonymous form, rather than on an individual basis. For instance, we may gather certain information such as the number of unique visitors to the Website, the frequency with which they visit, and the pages they viewed. We gather this information so we can learn how many people visit the Website, see which pages are the most viewed, and identify which web sites are referring visitors to the Website. We do not use cookies, web beacons, or Google Analytics to collect PII about you. We may, and reserve the right to use other various technologies in connection with the Website.

How we Maintain a Secure Website.

We take reasonable steps to secure Information you provide us through our Website. Our Website uses SSL certificates. SSL stands for Secure Sockets Layer, a global standard security technology that enables encryption of information between a web browser and a web server. Many online businesses and individuals utilize SSL to decrease the risk of information being stolen or tampered with. We also use firewalls and other industry-based, commercially reasonable security measures to ensure your Information is maintained in a secure environment. Although we endeavor to provide a secure Website and a secure environment for your Information, the Internet is not 100% secure and we therefore cannot guarantee the security and confidentiality of your Information or electronic communications, including your PII. We ask that you please consider this when you share any information with us and that you not disclose any sensitive information in any communications through our Website, including, without limitation, credit card numbers or social security numbers.

Children’s Online Privacy Protection Act

We care about the safety of children and adhere to the federal privacy protection standards in the Children’s Online Privacy Protection Act. We will never knowingly allow anyone under 13 to provide us with any PII. If you are a parent or a guardian of a child under 13 and you have reason to believe that such child has provided us with PII, please contact us and we will use reasonable efforts to promptly delete the child’s information from our servers.

Your California Privacy Rights

Unsubscribing from Future E-mails

Any time you receive an email from us, there is a link at the bottom which you can use to unsubscribe from future emails. Once unsubscribed, you will not receive emails from us in the future unless you subsequently re-renter your information on the Website.

Requests to Delete Information

There is currently no online mechanism for you to view, edit, or delete your Information. If you would like us to delete your PII, please contact us at the address below and we will use reasonable efforts to do so. If we cannot make the changes you want, we will let you know and explain why. In any case, we reserve the right to retain backup files of your PII for our archival purposes or to comply with applicable law.

Contacting us with questions or concerns

If you have any questions, concerns, or requests about this Privacy Policy, please feel free to contact us by writing to us at: SM 10000 Property, LLC, 2200 Biscayne Boulevard, Miami, FL 33137 Attn: Legal Department, or by emailing us at: Please reference “Ten Thousand” and “Privacy Policy” in the subject line of your letter or email. We will try to respond to you within a reasonable time of receiving your communication.

Changes to this Privacy Policy

We may, and reserve the right to change this Privacy Policy from time to time, without cause, and at any time. If we do, we will post an updated copy on the Website, so please periodically check the Website to determine if we have made any changes to this Privacy Policy since your last visit.

Effective Date

The effective date of this current version of the Privacy Policy is 12/08/2017.

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Keeping ten thousand safe
  • 1
    Touchless Elevators
  • 2
    Dedicated Sanitation Team
  • 3
    Staff Offices Separated
  • 4
    Protective Masks for All Residents and Staff
  • 5
    Amenity Reservation Technology
  • 6
    Soft Barriers Created for Front Desks
  • 7
    Daily Wellness & Temperature Checks for All Staff
  • 8
    Multiple Hand-Sanitation Stations
  • 9
    Single-Use Gloves for All Valet Attendants
  • 10
    Strict Hand-Washing Procedures
  • 11
    Contact-Free Package Pick-Up
  • 12
    Touchless Amenity Paths